Victoria's Secret & PINK in Charlotte, NC Open now

Reviews about Victoria's Secret & PINK

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  July 26, 2020, by Michelle Morris
  This VS has the absolute worst customer service I have ever experienced in my life. I’ve worked retail for over 10 years and never has a store been this bad. I was in a line of 7 customers waiting to check out and there were 3 people visibly working in the store and only one of them was ringing people up. The other 2 were standing behind the counter beside the registers talking about something. They glanced over at the line 4 or 5 times and didn’t do anything. Then one of them went over and pulled the only person ringing people up away from her register to have her do a task and said “she’ll get you over there” the girl “Over there” was on the phone! So finally the lady (who seemed to be the manager) started ringing people up while sighing and rolling her eyes as if the customers were a burden to her. Worst experience ever. Will NEVER return.