T-Mobile in Charlotte, NC Closed now

Reviews about T-Mobile

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  February 12, 2020, by brian mitchell
  Wow Tmo! Take notice. Most everyone loves Tmo but this store is full of employees that make you feel as if they're being botherd while on the clock. Also, constent personal calls are priority 1
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  March 29, 2019, by Levi Quelland
  Bought 2 new iPhones in Sep 2017 from a sales rep named Emilio. All I wanted was the phones, I had no interest in overpaying for screen protectors and cases and I communicated this to Emilio when he first mentioned them. However, Emilio told me about the amazing promotion they were having where I could get screen protector, case, and $100 UE Wonderboom (Bluetooth speaker) for FREE for each phone. I told Emilio how that was the first time I had been in a T-Mobile store in the 3 years I've had T-Mobile service, that I typically do all my electronic shopping online. I told him that I was glad I chose to give my business to a local store rather than the corporate online store. Boy am I regretful that I dealt with a T-Mobile store. The receipt appeared to indicate the $300 worth of accessories were all free (showing $0 next to each item's price) and I had no reason to suspect Emilio of lying to me. But lie to me Emilio did. The "promotion" was actually for paying for the overpriced accessories on a monthly installment basis. I had to return to the store and spend an hour of my Sunday to try to get the $300 refunded. Emilio claimed he could return everything except the screen protectors, since they cannot be reused. So as of now this store got me for $80. Do yourself a favor--avoid this and other T-Mobile stores at all costs. They make their money on overpriced accessories and will do whatever they can to get you to walk out of the store with them.