Pier 1 Imports in Charlotte, NC Open now

Reviews about Pier 1 Imports

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  March 13, 2019, by James Tucker
  So, I called ahead to get three really cute gold pillows to purchase in store. When we got there, no one acknowledged us. But, that's fine. As we were looking around the store before we checked out, I noticed one of the pair one employees behind me. Not thinking anything of it, I continue browsing for cute finds for my beautiful home. I then get to another area of the store (where the decorative candles were to be specific) just smelling the cents and trying to complete to coffee table decor. The lady appears again, acting as if she is blowing herself. Not even acting like she's fixing things. I tell my partner, this lady is following us. We then get to the register and I am pissed!!!!!! I asked for my pillows to complete my purchase and believe me, had we not been in a time crunch, I would have looked elsewhere. Then, the lady who had been following us comes up and asks if we've found everything. I just turned to my partner to quietly inform that this who had been following us. Being too angry to address the issue, we complete our purchase and left. I WILL SAY THIS TO PEIR ONE, UNTIL YOU DO BETTER, I WILL NEVER SHOP THERE AGAIN. I WILL NEVER PROVIDE A KIND WORD WHEN ASKED ABOUT THIS LOCATION OR CHAIN. I spent almost 150 for three pillows. They weren't even that big. So, keep going in the direction you're going in and you will lose business. I will take my disposable income elsewhere.