Northern Tool + Equipment in Charlotte, NC Closed now

Reviews about Northern Tool + Equipment

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  January 16, 2019, by Frank Smeeks
  Terrible Customer Service. They had an item in stock that I have been waiting to have come in at my store. My store manager was able to honor the price in the ad last month and mentioned other managers had the ability to do the same. I called them because they had them in stock. She never identified herself and I had to ask for her name. He name was Sherry, not sure on the spelling. But she acted as if this was truly and inconvenience. As a result, I called another store, further away who was happy to help and bent over backwards. If the sales here are struggling then I know why.