Neiman Marcus in Charlotte, NC Closed now

Reviews about Neiman Marcus

• ★ ★ ★ ★ ★

  December 04, 2019, by Desiree M
  Good customer service. Returned a gift from The holiday season without any hassle. Great shoe selection and very helpful with ordering a different size if not available in the store. The sales associates in the shoe and women's clothing are very helpful and on many occasions help me match up shoes or a clothing item to match some of my Prescott from wardrobe selection. Their perfume counter is also great and they are more than generous to let you have a sample to take home to see how the fragrance wears before you decide to purchase. On occasion you can get some great purses and even Christian Loubution shoes on sale which are not advertised online.
• ★ ★ ☆ ☆ ☆

  January 26, 2019, by Peter Holliday
  Very disappointed in the new return policy. For a luxury store they make it extremely difficult to return their own merchandise. This is counter to their exceptional service they had only a few years back.