Marshalls & HomeGoods in Charlotte, NC Closed now

Reviews about Marshalls & HomeGoods

• ★ ★ ★ ☆ ☆

  May 17, 2019, by i like to be alone alot
  I understand there are losers that steal rather than work and buy the normal way. It sucks though when it affects the normal buying customers. I purchased 5 steps of the same brand skincare for my daughter for the holidays. I had saved up for the whole routine and it was her main gift. It didn't occur to me to check the inside of the boxed items. When she opened her presents, she was so exciyed and opened each one to try them. One of them had a different brand skincare item from the body shop, not the brand the box was in. We returned it today with the receipt. Person that helped us was so rude and refused to return it as she stated they don't even carry body shop items. (Untrue). We asked for a manager who was not much nicer. When they saw I wasn't going to leave they finally gave us store credit. I gave it 3 stars as the store is nice and selection is amazing. Just make sure you open all and any boxed items before purchasing.